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PRIVACY POLICY

 

Last Modified: October 28, 2024

 

This privacy policy (“Privacy Policy”) explains how Tri-State Illumination, LLC (“Tri-State Illumination,” “we,” “us,” or “our”) collects, uses, and shares information obtained through your use of our websites, applications, and online services (collectively, “Site”). This policy also applies to information gathered through our lighting services, which include the leasing, installation, and maintenance of Christmas lights, event lighting, and recreational residential lighting (“Services”).

 

By using our Site or Services, you agree to the practices described in this Privacy Policy and any updates posted here. We encourage you to review this Privacy Policy periodically, as it may be updated to reflect changes in our data practices.

 

Table of Contents

 

1. Collection of Data

2. Use of Collected Data

3. Third-Party Websites

4. Sharing of Collected Data

5. Transfer of Collected Data

6. Data Security

7. Data Retention

8. Children and Parents

9. Our “Do Not Track” (DNT) Policy

10. Your Data Preferences

11. California Privacy Policy

12. EU Privacy Policy

13. Contact Us

 

1. COLLECTION OF DATA

 

We collect data in several ways through your use of the Site and Services, including:

 

Personal Data

 

Personal data refers to information that can identify you personally, such as your name, phone number, address, and email address. We collect personal data you provide to us voluntarily, such as when you submit an inquiry, request a quote, or engage our Services.

 

Automatic Data Collection

 

We automatically collect data about your interaction with the Site, including IP addresses, browser types, device information, referring webpages, pages visited, and search terms. We use cookies, pixel tags, and similar technologies to gather this information and improve your experience on the Site. You can adjust your browser settings to manage cookies, but doing so may impact Site functionality.

 

Third-Party Data Collection

 

Some content on our Site may be provided by third parties who use cookies, pixel tags, or other tracking technologies. We do not control these third-party technologies, and their data collection is subject to their own privacy policies. Please review their terms for more information.

 

2. USE OF COLLECTED DATA

 

We use the collected data to enhance our Site and Services, improve user experience, and fulfill our contractual obligations to you. Data may be used to:

 

• Respond to inquiries or service requests

• Enable participation in certain Site features

• Improve the Site, Services, and customer experience

• Personalize your experience on the Site

• Inform you of changes to the Site or Services

• Comply with legal obligations

 

We may also use collected data for marketing purposes, including delivering targeted ads about our Services through social media, email, or other channels. You can opt out of marketing communications by following the instructions provided in such messages.

 

3. THIRD-PARTY WEBSITES

 

Our Site may contain links to third-party websites or services. We do not control these websites, and their data collection and use are governed by their privacy policies. It is your responsibility to review the terms and privacy practices of these third parties.

 

4. SHARING OF COLLECTED DATA

 

We may share data as follows:

 

• With affiliates or subsidiaries: We may share data with related entities under common ownership.

• With service providers: We work with third-party providers who assist in email marketing, analytics, web hosting, and similar services.

• For legal compliance: We may disclose data to comply with legal obligations, respond to legal processes, or protect our rights.

• During business transactions: In the event of a merger, sale, or transfer of assets, data may be shared or transferred as part of the transaction.

• With your consent: We may share data for other purposes with your explicit consent.

 

5. TRANSFER OF COLLECTED DATA

 

The Site and Services are operated in the United States. If you are located outside the U.S., your data will be transferred to, stored, and processed in the U.S., where privacy laws may differ from your home country’s laws. By using the Site or Services, you consent to this transfer of data.

 

6. DATA SECURITY

 

We implement commercially reasonable measures to protect your data from unauthorized access, use, or disclosure. However, no internet or data storage system can be guaranteed to be 100% secure. Use of the Site and Services is at your own risk.

 

7. DATA RETENTION

 

We retain data only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, or as required to resolve disputes.

 

8. CHILDREN AND PARENTS

 

We do not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it. If you believe your child has provided us with data without your consent, please contact us.

 

9. OUR “DO NOT TRACK” (DNT) POLICY

 

We do not currently respond to “Do Not Track” (DNT) signals from web browsers. For more information about DNT, visit All About DNT.

 

10. YOUR DATA PREFERENCES

 

Use of Collected Data

 

If you wish to limit the use of your data as described in this Privacy Policy, please contact us using the form provided on the Site.

 

Communications

 

You may opt out of marketing communications by following the opt-out instructions in the emails you receive.

 

Cookies and Tracking Technologies

 

You can adjust your browser settings to manage cookies, though doing so may affect the Site’s functionality. You can also use opt-out tools provided by the Digital Advertising Alliance and the Network Advertising Initiative.

 

11. CALIFORNIA PRIVACY POLICY

 

If you are a California resident, please review our California Privacy Policy for additional disclosures required by California law.

 

12. EU PRIVACY POLICY

 

If you are a resident of the European Union, please review our EU Privacy Policy for information about your rights under EU law.

 

13. CONTACT US

 

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

 

Tri-State Illumination, LLC

Attention: Legal Department; Privacy Policy Inquiry

Email: privacy@tristateillumination.com

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